In the United Kingdom, measures are in place to safeguard vulnerable energy consumers, ensuring they receive essential support and protection in the dynamic energy market. From low-income households to those with specific health conditions, various vulnerable groups are catered to…
If your energy provider in the UK is bought out by another company, it can lead to changes in prices, customer service, and even the terms of your contract. In such a situation, it is essential to stay informed and…
Filing a complaint against an energy supplier in the UK is an important step to take if you are dissatisfied with the service provided or have encountered any issues with your energy supply. As a consumer, you have rights and…
In the UK, businesses have the right to switch energy providers freely in order to find the best deals that suit their needs. When considering switching energy providers, it’s important for businesses to be aware of their rights and the…
Changing ownership of an energy account in the UK is a common process that occurs when moving into a new property or if there is a change in tenancy. It’s essential to navigate this procedure smoothly to ensure the correct…
If your energy provider in the UK unexpectedly raises their rates, it can have a significant impact on your household budget. In such a situation, it is crucial to stay informed and consider your options carefully. One potential course of…
Managing energy costs can be a significant concern for many households.
Falling behind on energy bills can be stressful, and the possibility of legal action adds to the pressure.
Receiving an unexpectedly high energy bill can be alarming, especially if you suspect that you are being overcharged.
In the competitive energy market, consumers often wonder whether energy suppliers can refuse to take on new customers.